With the continuous rise in health plan expenses and services, many service providers are taking action to increase margins by cutting services and increasing indirect compensation. This prevents clients from fully understanding the variables influencing their plan and inhibits their ability to participate in improving the offering. At Professional Benefit Services, we value the experience of our clients and want to include them in the process to the level they choose to be involved. Professional Benefit Services’ emphasizes transparency of services, high-level customer service, and innovative cost containment strategies in health claims management to deliver a high-quality product customized to each client.
We work with our clients to ensure the appropriate vendor is working with their plans to ensure the client’s goals are met. Revenue sharing (kickbacks) is removed from our provider contracts or credited to the client to ensure our motivations align with our client’s goals. This transparency is critical in allowing effective evaluation of vendors and the best fit for each client. Additionally, we are always open to working with new service providers as the space is ever-evolving.