COBRA Services
- Provide initial notice of COBRA rights to all current
employees to update group compliance.
- Provide new group health participants notice when enrolling
on various health plans.
- Allow for emailed COBRA activation requests for qualifying
event.
- Notify employees and spouses of the continuation rights
within three business days of notice of qualified event. -- National regulation is 14 days.
- Process COBRA Elections and required notices.
- Issue payment coupons to COBRA participants.
- Notify participant of premium changes.
- Send late payment notices to participants at employer's
request.
- Ensure employer notification for COBRA coverage termination
at the appropriate expiration date.
- Monitor COBRA participants for individuals who reach age 65
and become ineligible for continuation.
- Maintain complete documentation and document archive.
- Provide customer service through telephone and email
inquiries.
- Provide monthly reminder emails for qualifying events.
- Provide monthly reports of participant activity, benefits
enrollment and terminations.
- Notify affected carriers of COBRA participant enrollment.
